FAQs

Q: Do you offer bulk orders?

A: Yes, we offer bulk orders for events, parties, and other occasions. We also offer bulk and wholesale discounts for large orders. Please contact us for more information and a custom quote.

 

Q: Is it possible to customize the packing for my orders?

A: Yes, you can write down your specific requirements under the "Order special instructions" section during checkout. Alternatively, you can also contact us to discuss your customization needs. We are always happy to accommodate special requests and will do our best to fulfill your requirements.

 

Q: Can I purchase gift cards for your online store?

A: Yes, we offer gift cards in various denominations that can be purchased on our website.

 

Q: How do you ensure the freshness and quality of your products?

A: We work closely with our suppliers to ensure that our products are fresh and of the highest quality. We store our products in temperature-controlled environments and rotate our stock regularly to ensure freshness.

 

Q: How long does candy last?

A: The shelf life of candy varies depending on the type and storage conditions. Hard candies and gummies can last up to a year when stored in a cool, dry place. Chocolate has a shorter shelf life and should be consumed within a few months. It is best to check the expiration date on the packaging.

 

Q: What should I do if my taffy is too hard to eat?

A: Heat the taffy: Softening taffy can be achieved by gently heating it. To do this, wrap the taffy in a damp paper towel and microwave it for 5-10 seconds at a time until it becomes pliable.

 

Q: What should I do if my gummy is too hard to eat?

A: If your gummies are too hard and you want to make them softer, here are a few things you can try:

1. Store them in a warm place: Gummies can become hard when exposed to cold temperatures. To make them softer, store them in a warm place for a few hours, such as a warm room or in the sun.

2. Add moisture: You can try adding a bit of moisture to the gummies to make them softer. Place the gummies in a sealed container with a slice of bread or a damp paper towel. This will add moisture to the container and soften the gummies.

3. Microwave them: Place the gummies on a microwave-safe plate and microwave them for 10-15 seconds. This will warm them up and make them softer. Be careful not to overheat them, as they can melt or become too hot to eat.

4. Soak them in warm water: Place the gummies in a bowl of warm water for a few minutes. This will soften them up and make them easier to chew.

5. Freeze and thaw them: Place the gummies in the freezer for a few hours, then thaw them out at room temperature. This will change the texture of the gummies and make them softer.

 

Q: What type of container should I use to store my candy?

A: Use an airtight container, such as a glass jar or plastic container with a tight-fitting lid, to store your candy. This will help to keep the candy fresh and prevent it from absorbing odors or moisture from the surrounding environment.

Some candies can be stored in the fridge or freezer, but not all. Hard candies, chocolates, and caramels can be stored in the fridge, while gummies and other chewy candies should not be stored in the fridge or freezer as they can become hard and difficult to chew.

 

Q: What should I do if I can't find the candy I want on your online store?

A: We apologize if you cannot find the candy you are looking for on our online store. Here are a few things you can try:

1. Use our search bar: Make sure to use our search bar and type in specific keywords related to the candy you are looking for. This will help to filter out irrelevant results and show you the candies that are closest to what you are looking for.

2. Browse by category: We have organized our candies into categories based on their type, flavor, and brand. Take a look at the different categories to see if the candy you are looking for is listed under a particular category.

3. Contact us: If you still can't find the candy you want, feel free to contact us through our customer support channels, such as email or phone. Our team will be happy to help you locate the candy you are looking for or suggest similar candies that may interest you.

4. Check back later: We are constantly updating our inventory with new and seasonal candies, so the candy you are looking for may become available in the future. Check back with us periodically to see if we have added the candy to our store.

We are committed to providing our customers with a wide selection of candies, and we appreciate your feedback and suggestions.

 

Q: Do you offer international shipping?

A: Unfortunately, we currently do not offer international shipping services. While we understand that this may be disappointing news, we are constantly evaluating our options and hope to provide international shipping in the future.