Out of stock
Occasionally we experience delays in receiving products from the manufacturer or distributor and we may be out of an item when you place an order. If this should occur, we will notify you immediately by e-mail and provide you with a best estimate of when we expect to receive more products. You can then decide if you want to (1) wait for the product to come in, (2) substitute another product, or (3) cancel and request a refund. We will notify you promptly and we hope you will respond back to us as quickly as possible. IF WE DO NOT HEAR FROM YOU, WE WILL WAIT FOR THE PRODUCT TO COME IN AND SHIP WHEN COMPLETE. IF YOU WOULD LIKE US TO SPLIT THE SHIPMENT, ADDITIONAL SHIPPING CHARGES MAY APPLY.
Processing time
Most items are in stock and will ship within (24) hours of payment; our shipping days are Monday - Wednesday for products sensitive to heat; all other products Monday through Friday and Saturday. To restate; regardless of when the product is ordered and paid for Chocolate can only be shipped on a Monday, Tuesday or Wednesday. Most shipments will be received within 1 to 3 business days if shipped priority, 3 to 5 days if shipped first class. If your order is less than 16oz it will be shipped USPS First Class. We understand when you buy candy or snacks you want them NOW, but we are at the mercy of the Post Office and FedEx.
Shipping cost
Shipping costs are determined by weight, distance, and the buyer's chosen shipping method. All products are shipped from our store in Rocklin, California 95765 USA. All products are put in one box whenever possible, and the shipping charges are based on the total weight and distance shipped. WE CHARGE YOU WHAT THE SHIPPER CHARGES US – no inflated costs or add-ons.
